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csmokinstar

Penny Crusher

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Joined: 29 Sep 2007

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PostPosted: Thu Nov 08, 2007 9:07 am    -
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hi ROYALCRUSH i still have not heard from support @slots of vegas about my winning the jackpot, you mention that you would intervue on my behalf if you could please help me and intervue i would so much appreciate that. waiting to hear from you,again thank you

OrangeCrush
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Joined: 20 Dec 2003

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PostPosted: Thu Nov 08, 2007 10:06 am    -
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Hi csmokinstar, please send all correspondence along with your account id and any information you have regarding this in a private message to: Crushadmin

Good Luck hun!

Happy Gaming Always!

OrangeCrush Wink


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janetlee

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PostPosted: Thu Nov 08, 2007 3:38 pm    -
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« csmokinstar » wrote:
hi ROYALCRUSH i still have not heard from support @slots of vegas about my winning the jackpot, you mention that you would intervue on my behalf if you could please help me and intervue i would so much appreciate that. waiting to hear from you,again thank you
congratulations on your win, hopefully u get your winnings. i won a jackpot last year and was told when i made a deposit they would consider sending me my winnings i couldnt afford to make the deposit so of course i lost my winnings. i dont agree with that but whatcha going to do just thought i would let u know my experience, again keep me posted if u get yours have a great day

josie46

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PostPosted: Thu Nov 08, 2007 4:52 pm    -
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hi , i lost 200$ because i didn't make a deposite , but not this casino so i dont know their rules on cashing out. but if i could i would do it next time , gl josie46


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broxi

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PostPosted: Thu Nov 08, 2007 6:26 pm    -
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hi cssmokingstar just read your post... hate to be one to disapoint you but i checked there terms and conditions and it says vip customers can only cash 5 times bonus amount...ordinary customers that have deposited can cash twice it if not you only get value of chip...so tho you had a great win id say your chances of cashing it out are about zero...sorry.... i done it myself lol in one of the casinos by getting a random jackpot of $4000 dollars but i knew it was only playmoney so never even attempted cashing out lol


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luvslots

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PostPosted: Thu Nov 08, 2007 7:51 pm    -
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Thank You, for the code! luvslots


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csmokinstar

Penny Crusher

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Joined: 29 Sep 2007

Posts: 6

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PostPosted: Fri Nov 09, 2007 9:41 pm    -
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this is for royalcrush, i am csmokinstar i have not heard from slots of vegas since i won the random jackpot could you please answer my email cause i need help thank you waiting to hear from you soon

maoreo

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PostPosted: Sat Nov 10, 2007 12:01 am    -
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free chip rules are always just twice the free chip...so a $30 free chip can be cashed out for a maximum of $60 after meeting playthrough....check the playthrough rules on the web page...just log in and click on today's bonus at top of page center...takes to web page...then click on rules in center


OTHER PLAY REQUIREMENT RULES and BONUS RESTRICTIONS
FREE CHIPS

- Free chips are to be played 20 times its value before cash out
- A regular customer may cash out 2 times the value of the chip if he has
not cashed out on free chips in the past, otherwise only the amount of free
chip.
- A VIP customer may cash out 5 times the value of the chip if he has not
cashed out free chips in the past otherwise only twice of the amount of the
free chip.
- A customer may NOT redeem a free chip or may not be entitled to the free
chip if
(a) he/she has redeemed multiple free chips and has not made any deposit in
between two subsequent free chips;
(b) has multiple accounts;
(c) doesn't qualify to the criteria set by the chip. For example: $20 free
chip criteria: for customers that has not played for the last 15 days. With
this criterion anyone that has played within the last 15 days cannot redeem
the chip otherwise winnings will be forfeited.

In the case that the customer deposits before using the free chip, the free
chip will be treated as a regular bonus and will follow regular bonus rules.

Free chips and bonuses of 50% or more are not eligible to be played to any of the progressive games such as Caribbean stud poker, Let 'Em Ride, Crazy Dragon, IRIS 300, Mid-life crisis, Light Speed, Shopping Spree, Its good to be Bad or Card Shark.


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royalblush

150 Gold Dollar Crusher

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Joined: 04 Jan 2005

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PostPosted: Sat Nov 10, 2007 3:23 am    -
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Dear csmokingstar ~

I am so sorry, but I got nowhere with the casino because I did not have a leg to stand on.

Their rules about cashing in on bonus hits are very strict and they won't budge on them!

You can only cash out twice the amount of your bonus, period. So I am guessing your bonus was $30.

Sorry, honey, I really did my best.

We all make the same mistake sometimes.....not reading all the fine print and signing or checking that we accept the terms anyway.

But yours is a real heartbreaking case. I tried to talk them into an exception, but no go.

So sorry I don't have better news for you. That's about all we can really do.

Better luck in the future.


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Bob6188

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PostPosted: Sat Nov 10, 2007 7:59 am    -
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Thanks for the great post .... it worked for me, and have been playing on it for quite the while..... Geez, I really have forgotten what it feels like .. Embarrassed Embarrassed Laughing Laughing Wink Very Happy Exclamation






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