Microgaming For Usa Players - Important News

From Royal Joker today:

On May 25th Royal Joker Casino is converting to All Slots USA! This new casino offers dedicated services and support, specific to your needs and desires. All this, while continuing to provide the same great service you've come to expect at Royal Joker Casino.

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To welcome you to All Slots USA, you'll get a special 50% up to $200 on first deposit. click here for more offers. The rest of your account balance from Royal Joker Casino will be securely transferred to All Slots USA.

and now for the big finish to this mess.....tried logging in as instrutcted to in their email. ACCOUNT LOCKED.

Could this be the end of any microgaming-like games for us here in Illinois?

grrrrrrrrrrrrrr mine too went to log in and my account is also locked. well this does stink totally.

they said to reinstall i did but it failed, try later.

They told me to restart my computer...still LOCKED out.

yeah, i'm locked out too. my question is this: are we going to be playing at all slots the kind-of-like-microgaming casino or will we be playing at jackpot capital?

never mind that last reply, i just got my answer. i went to my all jackpots account and was trying it out, to see if it had changed. it has. it is now all slots usa and i tried my royal joker acct info and it opened it.

So I finally got everything working with the new U.S. version of All Slots. I am NOT impressed.

-No tournaments
-Many missing games
-No bank wire transfer for withdrawls

Tried it out just with play money, couldn't hit the broad side of a barn. This does not bode well for real money play.

Has anyone played real money there yet?

And my last question/bitch - - - what will happen to our Royal Joker Points Redeems? I am due to redeem on June 3, am I just plain out of luck?

Hi,


I'll ask Geno to take a look at this post...

SC

well that all the games and that all we get in the u.s.a that what i was told from the casino

My impression of All Slots U.S. Version is NOT improving. Sent them an email over 12 hours ago just asking a few simple questions and have yet to receive even an automated reply. So long Microgaming for me.

Woof Woof

Dear all,

Thanks for all your posts and your great questions which I will be putting to our casino contacts / affiliate managers on your behalf.

I wanted to give it a few days before collating questions because THIS IS NEW REMEMBER! So, I would expect they are going to have a few 'teething problems' as they start, migrate accounts etc etc.

SO PLEASE PLEASE BE PATIENT - THE WAIT I'M SURE WILL BE WORTH IT.

The thing to remember is - they are trying and I'm guessing this has been in the pipeline for some time - so they do want to get everything right - but it will probably take time.

I have taken note of all the questions and will find out answers for you but again - PLEASE - I ask you to be patient. We've been waiting for this for a long time already - let's give them a bit of a break eh and I'm sure it will be worth it

I will of course post answers to questions as I get them so watch this space - and if you have other questions - please post them as a reply here.

Thanks
Geno/CC

These are the questions that I have sent ...

1. Are they gonna let the banned states play? (e.g. I live in nevada and none of the microgaming that i had accts with will let me play).

2. Will U.S. players get to play progressive slots again?

3. Will U.S. players now get to play the newly released games we have not been able to play?

4. Will NEW customers now be accepted from the U.S ?

5. What about Tourneys?

6. Some games listed but grayed out and I was not able to download them - will they become available?

7. What happens to the monthly CC Point Redeems? My month for Royal Joker is up June 3...after the transition ?

8. Will "bank wire transfer" for withdrawls be an option? in future?

I will post answers as I receive them ;)

Geno/CC

I looked to see if Villento and Rich Reels were included in any previous Posts.. I didn't see them mentioned and I am sure you all knew this was coming. This is just a part of the weekly newsletter I get in my e-mail from them every week..
I just thought I would post it to let everyone know, even though I am sure Geno is already aware.. since it is a micro type platform.. sorry if it is a repost..



"Villento LV Having adopted quality customer service as a way of life here at Villento Brands and in a constant bid to maintain this service offering to you, as from 01st June 2010 Villento Brands will be migrated to a dedicated software platform servicing the United States exclusively. With this renewed focus, we will continue to offer you, our valued customer, fresh and exciting promotions, as you have come to expect from us in the past.

This change will have little or no impact on your experience, and you can continue to enjoy the games you have become accustomed to within a familiar environment. Of course, we will continue to reward your loyalty, ensuring that your loyalty status remains intact, and that you keep earning through our innovative and exciting promotions."

in Quotes is the exact wording of the newsletter. Nothing too strange looking about it just thought I would post it..

uuuugggg.. I so love my Micro casino's

Happy memorial Day to all and always happy gaming!!

Shawtygirl

Casino Rewards is now all GOLDEN TIGER. It doesn't matter which one it is they are all the GOLDEN TIGER.

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