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Gold Dollar Crusher

Gold Dollar Crusher


Gender: Gender:Female

Joined: 06 Mar 2004

Posts: 1261

Location: Davenport Iowa

Game Points 2000
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Do you have to make a deposit before you play the free hour

RBcasino


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 14 Apr 2006

Posts: 16

Game Points 2000
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no you do not its free


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Gold Dollar Crusher

Gold Dollar Crusher


Gender: Gender:Female

Joined: 06 Mar 2004

Posts: 1261

Location: Davenport Iowa

Game Points 2000
VIP Points 1
Bingo Points 0

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ty I play but didn't get anything

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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 14 Apr 2006

Posts: 16

Game Points 2000
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your welcome same w/ me


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Gold Dollar Crusher

Gold Dollar Crusher


Gender: Gender:Female

Joined: 06 Mar 2004

Posts: 1261

Location: Davenport Iowa

Game Points 2000
VIP Points 1
Bingo Points 0

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we must play the wrong games

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CC Best Buddy

CC Best Buddy


Gender: Gender:Female

Joined: 27 Oct 2004

Posts: 2884

Game Points 2000
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hi , you have to be a new player without a acount there , i deposite 25 $ and lost GL all, ty josie46


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 14 Apr 2006

Posts: 16

Game Points 2000
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that must have been the problem...LOL


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 05 Mar 2005

Posts: 36

Game Points 2000
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So I played my hour and did not win. After it told me I had not won anything it said that I was entitled to a 25.00 bonus. I put in my account number and submitted. Checked my account later and had 25.00 and played it. I ended up winning over 230.00 so I figured I would withdraw. It said that I would lose a 15.00 bonus if I withdrew early but I was ok with that and submitted a 175.00 withdraw. No I had not depsoted. I figure I would wait and see if that was a requirement. Below is the email I received today from them. BTW if this should not be posted here or I am doing something wrong I figure it will be moved or deleted and I will say sorry just in case.


Hi there Misty,

Account: TMGD01299540

Kindly be advised that because you did not make a deposit at the casino,
you were not eligible for the $25 Sign-up Promotion. Because this Bonus
was credited to your account in error, we are unable to process your
withdrawal as all winnings accumulated has been voided.

We sincerely apologise for any inconvenience this has caused.

Should you require any further assistance or have any suggestions,
please feel free to contact our friendly help desk. We are available 24
hours a day 7 days a week for your convenience.

Kind regards,

Kurt
Customer Services
Mummys Gold Casino

So should I be upset? I am not, I was waiting to see what the casino did to decide if I trusted them or not. I won't be a depositer there.


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 14 Apr 2006

Posts: 16

Game Points 2000
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That's a tough one......


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Dime Crusher

Dime Crusher


Gender: Gender:Male

Joined: 18 Dec 2005

Posts: 56

Game Points 2000
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I cashed out for the max "$200",then i made the required deposite "$25" and then hit a slot for "$1000".The check was at my door in 3 days by paying the $35 for the courier service.


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CC Best Buddy

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OrangeCrush's avatar

Gender: Gender:Female

Joined: 20 Dec 2003

Posts: 18356

Location: In heaven

Game Points 2000
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WoooWoooo Way to Go silkyill!!! Don't you just love to cash out on freebies? WoooWoooo Congratulations!!! Thank you for letting us know!

Happy Gaming Always!

OrangeCrush Wink


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Gold Dollar Crusher

Gold Dollar Crusher


Gender: Gender:Female

Joined: 06 Mar 2004

Posts: 1261

Location: Davenport Iowa

Game Points 2000
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WTG silky

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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 14 Apr 2006

Posts: 16

Game Points 2000
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WTG!! !! At least someone won...LOL


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Game Points 2000
VIP Points 0
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WELL DONE SILKY!!!! and Enjoy your winnings...SmileSmileSmile


DrC


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Nickel Crusher

Nickel Crusher


Gender: Gender:Male

Joined: 18 Apr 2006

Posts: 17

Location: TEXAS!

Game Points 2000
VIP Points 0
Bingo Points 0

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« mistyjoe » wrote:
So I played my hour and did not win. After it told me I had not won anything it said that I was entitled to a 25.00 bonus. I put in my account number and submitted. Checked my account later and had 25.00 and played it. I ended up winning over 230.00 so I figured I would withdraw. It said that I would lose a 15.00 bonus if I withdrew early but I was ok with that and submitted a 175.00 withdraw. No I had not depsoted. I figure I would wait and see if that was a requirement. Below is the email I received today from them. BTW if this should not be posted here or I am doing something wrong I figure it will be moved or deleted and I will say sorry just in case.


Hi there Misty,

Account: TMGD01299540

Kindly be advised that because you did not make a deposit at the casino,
you were not eligible for the $25 Sign-up Promotion. Because this Bonus
was credited to your account in error, we are unable to process your
withdrawal as all winnings accumulated has been voided.

We sincerely apologise for any inconvenience this has caused.

Should you require any further assistance or have any suggestions,
please feel free to contact our friendly help desk. We are available 24
hours a day 7 days a week for your convenience.

Kind regards,

Kurt
Customer Services
Mummys Gold Casino

So should I be upset? I am not, I was waiting to see what the casino did to decide if I trusted them or not. I won't be a depositer there.



I remember it said that you had to deposit at least 25 dollars to get the $25 sign up bonus if you lost in the free hour. I claimed it anyways without depositing and got it, but it did say that you had to deposit to get the bonus and cash out.


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