Jackpot Factory Casinos

[B]

i downloaded first web casino and registered as a "real player" but when i clicked on the link you supplied entered my account number all i got was a msg that said i wasn't elibigle for this promotion....booo hoooo

I think it's only for players who have deposited in the past. I received $50 on each promo - I love jackpot factory. Now if I could just win that drawing...

I have deposited in the past and was no eligble for either.

I think you have to have deposited within the month that they offer the promos

Ok, that makes sense, thanks.

well i deposited this month and im not eligible for the turkey bonus game!! so i wrote support to find out why im not eligible.......ill let you know what they say.....

What did they tell you not ? I am interested - that is not fair if you are not they need to have GLOBAL rules for players.

they have not responded yet.......usually they willl atleast send confirmation of receiving a support question, atleast most casinos
will, no word or correspondance yet....i tried going back to the
turkey page and couldnt get there.....i am having computer misfunctioning
so was wondering if the page expired.

ill let you know when i hear anything.

NOT - I just tried both the turkey link and the bday link and both pages are still up and working so I think it's that damn /puter -

LOL mistressnic darn computer!!!

well i received a respnse.....ill let you read for yourself

Dear Joy,

Thank you for contacting First Web Casino Customer Service.

Firstly I would apologize for the delay in responding to your email.
Due to a technical malfunction, your e-mail was placed on hold for a few days and has only just reached us.
This has caused us a large backlog of inquiries, which we are working flat out on to clear up.

Regarding you turkey bonus promotion query, we have to advise you that not all our players were eligible to participate. As compensation, we are happy to offer you a 10% cash back on your next deposit.

I hope that you will be able to take advantage of this offer and should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.

Best Regards,

Albert
First Web Casino Customer Service
A Jackpot Factory Casino


ok just for the record, when i deposit, unless its my first deposit , i rarely use a bonus or coupon, just for the simple fact i like the freebies, such as this one and the birthdaybonus which came in the snailmail. however i did take advantage of the $10 birthday bonus, so i guess that may be why im not eligible. im not sure what the guide lines are still. and for now this is all i have to say bout it.....rather disappointed.
no biggie
good luck all
joy