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Mel3

Gold Dollar Crusher

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Joined: 11 Oct 2006

Posts: 1970

Location: Chester - UK

CC-Points 87035
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PostPosted: Fri Jan 02, 2009 9:39 pm    -
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goou, that is terrible customer service, i know what my previous post says but that was regarding a bonus,

Did you download via CC as I would send geno a PM and get this looked into. He will be ableto sort this out and I am very sure he would not continue promoting a casino that does this.

Hope you do get it sorted and I for one wouldnt make a deposit there until i knew for sure they were not going to continue with this behaviour.

Very Happy


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goou111

Dime Crusher

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Joined: 08 Apr 2006

Posts: 85

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PostPosted: Fri Jan 02, 2009 9:40 pm    -
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and btw after making my last 100$ withdrawal i still had like 80 in my account wich i lost i only deposited 50 so how did i not wager it at least once what a joke of a casino?


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Mel3

Gold Dollar Crusher

Gold Dollar Crusher


Gender: Gender:Female

Joined: 11 Oct 2006

Posts: 1970

Location: Chester - UK

CC-Points 87035
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PostPosted: Fri Jan 02, 2009 9:42 pm    -
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Did you read my post above hun, contact Geno he will sort this for you

Very Happy


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goou111

Dime Crusher

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Joined: 08 Apr 2006

Posts: 85

CC-Points 11012
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PostPosted: Fri Jan 02, 2009 9:45 pm    -
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im gonna send geno a pm now thanks mel


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goou111

Dime Crusher

Dime Crusher


Gender: Gender:Male

Joined: 08 Apr 2006

Posts: 85

CC-Points 11012
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PostPosted: Fri Jan 02, 2009 10:13 pm    -
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ok 1 last post just checked my usemywallet and they paid me my other 200$ but reversed the 100 saying i didn't make playthrough lol???? its all from the 1 50$ deposit and im so confused they refuse 2 answer me on live chat and wont communicate with me at all.. i rewithdrew th 100 and ill see what happens.. maybe its just an oversight but ill still never deposit here again and would warn all crushers 2 staw away from any casino with wagering requirements when u dont take a bonus


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valeria

CC Best Buddy

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Location: Oregon

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PostPosted: Fri Jan 02, 2009 10:52 pm    -
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Actually there are a lot of casinos that require you to playthough a deposit one time before requesting a withdrawal. Not just rivals. Yes even without taking a bonus. Some require you to keep the money in there more than 24 hours before cashing out.

I always thought that was common practice for a long time now.


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goou111

Dime Crusher

Dime Crusher


Gender: Gender:Male

Joined: 08 Apr 2006

Posts: 85

CC-Points 11012
Game Points 2000
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PostPosted: Fri Jan 02, 2009 11:02 pm    -
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it doesn't matter if they have that rule i still played at least 50$ of my deposit and then some lol?


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crushadmin

Site Admin

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PostPosted: Fri Jan 02, 2009 11:11 pm    -
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Dear all,

Thanks for making us aware of these issues.

Please remember our general posting rules regarding Complaints are that we ask you to simply PM me with the information so that we can resolve it rather than unnecessarily scaring off every other player and creating 'bad press'.

Overall I mainly see lots of good things about Irish Luck and we would only ever accept sponsorship from a place we believe does right by its players.

I have emailed my contact at Irish Luck Casino to look into the issues you have all raised in this topic and I am LOCKING this topic for now and ask you not to post further things about the same.

If you personally have a dispute about your treatment at this, or any other casino we advertise, I ask that you please send me a PM along with the Casino Name, your Account ID and a description of your dispute.

Happy Gaming Always,
Geno/CC


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