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Hi,
Welcome Dave to Casino Crush thanks for all the deposit bonuses and freebies that This Is Vegas has given me
Perhaps you could answer a question:
Whenever I receive a freebie from This Is Vegas and I post it, others dont receive the same thing...Could you explain for those who get a little frustrated when they say they deposit all the time but get nothing...I find it hard to believe that you would not give bonuses to your depositors as a depositor I get them all the time
Thanks,
sisters
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Welcome to CC forums Dave. You have found yourself at one of the best forums out there. It is really great to see the casino affiliates come in and post. It is nice to know there is a real person behind the casino. Thank you
I also am a depositor but don't get a lot of the freebies that are found by other depositors. I would mind knowing how your bonus system works, as why some get them and some don't etc. Thanks
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HELLO DAVE! I HAVE TO SAY THAT I LOVE THE GAMES THAT THE RIVAL SOFTWARE HAS TO OFFER! THERE ARE TO MANY GAMES FOR ME TO LIST THAT I ENJOY. I JUST HAVE TO ASK, WHO SHOULD I CONTACT REGARDING AN ISSUE WITH MY ACCOUNT? IVE TRIED LIVE CHAT 5 OR 6 TIMES NOW, AND THEY JUST TELL ME THAT A SUPERVISOR WILL CONTACT ME REGARDING THE ISSUE THAT I HAVE, BUT NO-ONE EVER DOES GET BACK TO ME. ITS NOT A BIG DEAL, ITS JUST A QUESTION THAT NO ONE WITHIN THE RIVAL GROUP HAS ANSWERED. IF YOU CAN HELP ME OUT, JUST PM ME HERE @ CC, AND LET ME KNOW WHAT INFO YOU NEED TO ANSWER THIS BURNING QUESTION I HAVE!
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John from thisisvegas here, was hoping yall would go easy on Dave but no problem. Dave is helping me with the new system and part of that help is being active on communities and getting feedback. I can't say we have the perfect system but if we want anything close to it then all we have to do is listen. I can say the old system was basic in that it rewarded people on their play. This is deposit more get more, etc... but I can say the system was ok but it has it's faults. Some of those promos are time sensitive. I will try to answer more after some sleep but that's a tough question that I don't know if most casinos are comfortable answering.
John
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