$15 No Deposit - Microgaming - New Bonus Structure!

Part of RiverNile Casino T&C

Wagering requirements:
No Deposit Required bonus:
Existing players as well as any player who has claimed a no deposit bonus in the past at the casino will not be eligible to claim this bonus. A breach of this condition will result in all winnings being confiscated and the casino account locked.
You will be required to wager the bonus 20 times before being eligible to withdraw.
You will not be allowed to wager on any progressives when playing with this bonus. If this condition is breached all winnings on the progressive will be confiscated.
The maximum withdrawal on this bonus is $100, any winnings in excess of this will be removed from your account once the withdrawal has been audited by the casino.
As a security measure, All winnings made off the bonus will only be sent via cheque.

I downloaded the casino and followed the directions, I have never played at this casino and this is what they sent me..

"Dear Client,
We have assessed your application for the $15 download bonus on account trnr00917690. Management has declined your application. Management reserves the right to award bonuses at it's own discretion.
Please refer to our Terms and Conditions.

We apologize for any inconvenience caused.

Kind Regards
RiverNile Casino"

I emailed them for a explanation and this is the response




"Hi,

Bonuses are awarded at management's discretion (as stated in the terms and
conditions).

If certain criteria are not met, or the player has a specific play history
in one of our casinos, the bonus is declined.

Regards
Accounts Department"

so I asked them for a list of their casinos

Golden Riviera Casino
Miami Paradise Casino
Slots Royale Casino

funny I don't have an account at any of these....

so they are only giving bonuses to whom they choice????

good luck everyone, hope someone gets the bonus and wins

quest88

yea apparently i was declined the bonus, i dont think ive joined there before. the reason they gave was the managment has the right, and to refer to terms.

oh well guess ill uninstall

Good Luck everyone

notLOL

I'm with you quest they are very wrong in what they are doing, heres what i sent them:


Dear Client,
We have assessed your application for the $15 download bonus on account trnr00917541. Management has declined your application. Management reserves the right to award bonuses at it's own discretion.
Please refer to our Terms and Conditions.

We apologize for any inconvenience caused.

Kind Regards
RiverNile Casino

Hi,
While i know management reserves the right to deny my appl. I would like to know what that decision is based on? I have never had a charge back and i frequently spent a lot (too much) of money at the casinos i like. so i do not understand what they could be basing their decision on. but thank you for informing me, because now i know i do not want ANYTHING from your casino. thank you Sandra

[removed unfair comment] - CC

Hi there,

Remember that rule we have about being posting negative things.. well I think the above are kinda just about fair but please remember this is free money they are offering and as per their terms - it is at management discretion...

I can appreciate your frustrations and just ask that if you have also been declined, you just leave this post with no more additions repeating the same thing.

Hopefully some will be eligible.

Remember just because they're not giving you personally the free cash, it doesn't meant they're a bad casino. Casinos have policies which we don't always understand but we should respect their discretion on things - we don't complain when they do give us free cash out of the blue eh.

I believe decisions MAY be based on your overall play at other casinos too -

I'm not sure if they have maybe started sharing a bit more info on bonus abuse, or those that claim many freebies but never deposit - I'm not accusing anyone so please don't think I am - I am just stating that in the age we live in where there are many fraudulent tactics people use and the casinos have the right to protect themselves and ability to pay out their paying players.

Sorry to hear some of you are not eligible for whatever reason - however strange it may seem.

Happy Gaming Always,

Geno/CC

Geno/cc You can defend this river nile casino all you want to but wrong is wrong you dont offer players something and then deny them without any
explanation as to why. I hope this river nile goes out of business for this

Sorry if i sounded so harsh Geno, and yes you are right it is free money if you get it. like i said though it is Just My opinion. and i for one would not take just one persons opinion about a casino. I promise i'll watch what i say from now on.
LOL thanks and glad the sites getting back to normal..

No problemo... that's why we have moderators eh.. Give's us something to do.. that's not a request to repeat it of course hehehe

Happy Gaming Always,

Geno/CC

oh, no look what I started... sorry
I just wanted others to be aware that they are being picky.
I alos emailed them with a response to them. I also stated that I am just as picky with which casino I will deposit in and I do deposit, If I am given a hard time from the time go, do they think I would ever think to deposit...???

oh well their loss, there are a lot of honest casino out there.

And you run a great forum here... and I appreciate all the hard work that everyone does, I was just trying to share facts based on a personal experience.
I feel better that I am not the only one whom got declined.

Happy gambling everyone
quest88

Hi there,

I understand this is very frustrating guys and gals.

And I didn't post this before but please be aware that I do take everything you have said, even if I've removed it, on board and am seeking advice from the promoters.

I am compiling an email and will send it tonight to them and allow 7 days for an acceptable response. If none is received they will be removed from our promotions to avoid any further problems. Hopefully they will respond positively and with a full explanation of the experiences you've had.

Best regards always,


Geno/CC

THE LAST PERSON TO POST ... (NO NAMES). ... PLEASE .,....

READ MY POST ABOVE.... I HAVE REMOVED YOUR POST AND ANY FURTHER POSTS ON THIS WILL RESULT IN CC-POINTS BEING DEDUCTED..

I'M SORRY YOU GUYS ARE HAVING PROBLEMS - I'M ONTO IT .. PLEASE GIVE THE CASINO A CHANCE TO RESPOND BEFORE ANY FURTHER NEGATIVE COMMENTS..

WE KNOW WE HAVE A PROBLEM - PLEASE LET US DEAL WITH IT ..

HAPPY GAMING ALWAYS,

GENO/CC

Beware of manager Brad. after i made a deposit of 50 dollars because I got the infro from this site (Casino Crush) I was ready to play and it took until i had aready played my deposit for Brad to email me that i was not entitled to 150% bonus. I had to deposit exactly 100% Like It is worth much when it is pennies to the dollar. So after sending him 2 emails to him and no answer. I went to someone else even when he knew I got information stating up to 100 dollars I even sent the posting to him and how funny Crush sent me a email with the ad. after Paul read my email. It took less then 5 mins I had my bonus . Thank you Paul now this guy wants customers. I guess brad being the MANAGER in CHARGE decided that even if i had already deposited money with River Nile GET THIS after accessing my applcation that management has the right to denied my 15 credits I was right back with feeling like crepe for ever going in that so called casino . So what would he do if i won pay me? yeah right. Kinda scary to know someone that miles away can take your money and the fun out of what we enjoy.What a night mare for pennies on the dollar. Thank God for sites like the shark were I am never worried about anything and i can have fun and enjoy my time even when i don't have a dime. shark always puts credits in my acc# Please BEcareful Thank everyone for all the work in saving me so much money God Bless and Good Luck to everyone. Mcbet Anyone that would like copies of the emails to read leave a posting I will check back and email

Sorry Geno Just want to make sure no one else needs to expreince what i did and granted I never have said much. Something not right and everyone here has save my butt and saved me money. Just wanted to help. Mcbett

yours truly
cantlose8

No need to apologise..

The fact is some people HAVE been able to claim, and it is not good to put other people off who may be able to claim. I can see from my statistics that at least 12 people have been able to successfully claim the $15 no deposit, and a few have deposited and won so you can hopefully see my point.

I have emailed the promoters and am waiting for their feedback.

Happy Gaming Always,

Geno/CC