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annacris

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PostPosted: Fri Sep 05, 2008 6:03 pm    ABSOLUTE SLOTS 10$ no deposit
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mmer4

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PostPosted: Fri Sep 05, 2008 6:35 pm    -
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i just downloaded and filled out info when i went to log in says account locked contact coustemer support anybody else have that problem?i recivieded a email from them saying enjoy you free 10 wrote them wish me luck no rules about having other rival accounts is there?


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sherbie

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PostPosted: Fri Sep 05, 2008 8:26 pm    -
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even tho i play at other rivals i got locked out too. urrgggg lolol


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gjr1961

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PostPosted: Fri Sep 05, 2008 9:01 pm    -
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I downloaded andsigned up and played. I didn't have any problems at all - except that I lost the money right away. I doubt that there are rules about other Rival acounts. I would suggest to contact customer support.?


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sherbie

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PostPosted: Fri Sep 05, 2008 9:13 pm    -
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i did contact customer support and they were very rude and unfriendly!!


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skippi

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PostPosted: Fri Sep 05, 2008 10:01 pm    -
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I play at other rivals and had no problem.


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SUPERDUDE

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PostPosted: Fri Sep 05, 2008 10:04 pm    -
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Thanks anna i played and had no problems, Try live chat at this is vegas casino to get a quicker response.


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royalblush

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PostPosted: Fri Sep 05, 2008 10:17 pm    -
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What the majority of posters so far are saying, makes this new kid on the block seem like NOT a Rival site.

Let's hope they are just having start-up problems.

I don't think Rival would tolerate rude customer support very long.


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ega66

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PostPosted: Fri Sep 05, 2008 10:38 pm    -
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Quote:
i did contact customer support and they were very rude and unfriendly!!



Actully if you go to live support they actully support all rivals i once asked them because i was having delayed payout from couple of casinos so she answered me about Simon says and Paradise 8 Smile


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TONYD197333

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PostPosted: Fri Sep 05, 2008 10:49 pm    -
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this casino is a joke i will not play at it



All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 28seconds. An operator will be with you shortly.
You are now chatting with 'Chris'
Chris: Welcome to Live Chat. How may I help you?
anthony dominick: i just open a account and it lock
Chris: May I have your Login name and email address please?
anthony dominick: absolute casino
anthony dominick: adominick
anthony dominick: tonyd1973@yahoo.com
Chris: One moment please.
anthony dominick: ok
Chris: Thank you for holding.
Chris: I'm sorry to inform you that due to multiple duplicate accounts at the Rival based casinos, that you are not eligible for promotions. As by the user agreement, only one account per casino per household/computer/ip is allowed to claim promotions.
Chris: This is also why the account has been locked
anthony dominick: i dont have multiple duplicate accounts but that cool i will not play at your casino

mmer4

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PostPosted: Fri Sep 05, 2008 10:54 pm    -
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they unlocked mine but the only bonus was a 15percent offer sent a email but will have to wait and see


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slotmom

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PostPosted: Fri Sep 05, 2008 11:58 pm    -
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I signed up and had no problems ty CC


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ojisplayin

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PostPosted: Sat Sep 06, 2008 12:38 am    -
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Something is seriously messing here!!! Must be site?? I deposit@6Rivals & telling me-acct-locked-too!!


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bearless

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PostPosted: Sat Sep 06, 2008 1:00 am    -
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All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 2. The average wait is 46seconds. An operator will be with you shortly.
You are now chatting with 'Richard'
Richard: Welcome to Live Chat. How may I help you?
you: hi richard, i heard about your casino today, and noticed a 10 dollar free chip, so i though i would play it and i eventually got it up to 530.00, im well aware of the cashout requirements, ie playthrough and max withdrawal which i have met, but when i put in my ecocard user name, its states it not a registered ecocard user name
Richard: May I have your Login name and email address please?
you: bear*** bear****@yahoo.com
Richard: You will need to make a verifying deposit of $25 in order to cashout and you can cashout the verifying deposit at the same time
you: i dont understand, if i make a deposit of 25 dollars i would want to take advantage of the 200% deposit bonus, and theres cashout requirements for that, how can you apply to different sets of rules to one cashout??\
you: i would still only be able to cashout 50dollars
Richard: Do not claim a promotion on the deposit, because you can withdraw it at the same time together with your winnings
Richard: and then you can claim a promotion and deposit
you: yes but the issue is, if i deposited 25dollars and didn't take advantage of the deposit promotion, i would still only be able to cashout 50dollars, why isn't this stipulation of min deposit stated in the terms of "free 10dollars no deposit chip" as you call it???
Richard: That is because you do not need to deposit for the $10 Free
Richard: In order to cashout you need to make a verifying deposit
you: i met the playthrough requirement and the minimum cashout is only 50dollars, my current balance is over 500dollars, plus it still doesn't explain why my user name for ecocard doesn't work?
Richard: You can then withdraw the $50 + the verifying deposit


Please. I then stated they can cancel my account and I will never deposit there. To think i almost did.


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broxi

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PostPosted: Sat Sep 06, 2008 1:09 am    -
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i signed up and got the bonus ok... bearless what they are asking you is standard procedure at a lot of casinos...they ask for a verifying deposit a lot if no deposit has ever been made as it helps combat fraud and underage gambling etc


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