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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 13 Mar 2009

Posts: 47

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Hello , did anyone has also problems with Microgaming-Casinos?
Since today i can't have a look at my loyality-points, can't see promotions, news - nothing! At all Casinos. Is there something wrong with my PC or are there problems with Microgaming? Also the tournaments - gone, absolutely nothing. Only the normal games i can play.
And i am not from USA, i am from germany Embarrassed
Did anyone heard from problems??
Thanks and greetings

Andrea


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Bower50's avatar

Gender: Gender:Male

Joined: 03 Jun 2006

Posts: 5537

Location: Canada

Game Points 2000
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Everything ok here Glockenfee.Did you talk to support?


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 13 Mar 2009

Posts: 47

Game Points 2000
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Bingo Points 0

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Hi Bower
no - because i can't see a button for support. I can login my account, and when there must be the start-window there is only the message "no internet, check your connection" - but i am i the casino. i only can push the games button, and then i can see the different games. But tournaments, my account, promotions etc. - nothing. "no connection" Question
Hope you understand.
i will try to go to homepage of a casino and then i will contact support from there.
Thanks


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broxi's avatar

Gender: Gender:Male

Joined: 04 Feb 2007

Posts: 4146

Location: scotland

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played at go wild earlier and been on ladbrokes casino half the day LOL and everythings been fine for me, tho think their must be a fault at ladbrokes as actually winning for once lmaoooo, but anyway everything seems ok so id contact support and see whats up, if you can't get support through casino go to their home pages on internet and try from there


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 13 Mar 2009

Posts: 47

Game Points 2000
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Bingo Points 0

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Hello
i think, there is something wrong on my PC. I spoke to live-chat, told me i must reinstall the software. i have done this - same problems. Hmmm.
Now i must search at my PC, where the mistake is. Everythins works fine, but not the microgaming. can't go to cashier, no loyality no tournament.....
says always "this website is not available". Mad Wall Bash
i now go search.....


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Gender: Gender:Female

Joined: 12 Jul 2004

Posts: 13432

Location: Ottawa, Ontario, Canada

Game Points 2000
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Hi,


Sorry to hear about your problem Glockenfee Sad I'm in Canada and everything is good here..I would do like Bower & Broxi suggested and somehow contact support..Did you try re-booting your comp? I know my sister has had to do that in the past Wink and she is in Canada also..

Broxi congrats on winning Very Happy


SC Smile


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150 Gold Dollar Crusher

150 Gold Dollar Crusher


Gender: Gender:Female

Joined: 19 Sep 2006

Posts: 3545

Location: north carolina

Game Points 2000
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Thats the problem, your canucks! LOL im only kidding...hehe!
Glockenfee, try running a antivirus scan or something. Maybe that will help.


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valeria's avatar

Gender: Gender:Female

Joined: 04 Jul 2004

Posts: 3747

Location: Oregon

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sometimes you have to uninstall, find any other instances on your computer of the same casino (some make different folders in program files too) delete your cookies - then after total uninstall REBOOT. Reinstall and see if that fixes it.


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Gender: Gender:Female

Joined: 12 Jul 2004

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Location: Ottawa, Ontario, Canada

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Hi,


Sharon you're just envious of us Canucks Laughing Laughing


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Nickel Crusher

Nickel Crusher


Gender: Gender:Female

Joined: 13 Mar 2009

Posts: 47

Game Points 2000
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Bingo Points 0

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Hello,
i made yesterday antivirus-scan - found nothing. i restart 3 times the computer, i re-install software of casino, nothing works.
this morning - software bad. i tried a last try this evening - and it goes perfectly Shocked Dancing
and i have no idea what there was wrong Sleeping
thanks everybody for your help
Thanks


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150 Gold Dollar Crusher

150 Gold Dollar Crusher


Gender: Gender:Female

Joined: 19 Sep 2006

Posts: 3545

Location: north carolina

Game Points 2000
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Yayyyyyyyyyyy Glockenfee! Happy its all good for you now Very Happy


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Penny Crusher

Penny Crusher


Gender: Gender:Male

Joined: 04 Oct 2010

Posts: 5

Location: US

Game Points 2000
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The problem is in your system. Sometimes antivirus scan can affect some files of your system and due to this games are not run properly. This problem is not exist for a long, after your first restart of system it works properly.

Penny Crusher

Penny Crusher


Gender: Gender:Female

Joined: 23 Aug 2008

Posts: 1

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Hi all and HAPPY MOTHER'S DAY !
I am in the U.S. and long time depositing member of the microprgramming casinos even before we could not play the new games....now, I recently received e-mails from several micro casinos stating that they were closing down the U.S. portion for now......I said all that to say that may have something to do with any problems anyone is having with software...even if you are not in U.S. I am hoping that one day soon I will be able to play with them again.......


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