Bookmaker.com N/d - Casino Crush Forums - 09 Jul 2008

20free for new players just got an email

how do you get the bonus

Is 20free a bonus code?

I asked Live Help about it, and CS-Nicky said they do have a $20 no deposit bonus for new players, but you can only use it in bingo, not casino or sportsbook.
And 25x "rollover" required (playthru).
THANKS FOR THE POST!


Here's the chatlog (my name is "haven't registered yet" 'cause they wanted me to put in my acct number but I didn't have one yet):

Chat InformationYou are now chatting with 'CS - Nicky'

CS - Nicky: Welcome to the Live Chat Support. How may I help you today?

havent registered yet: Hi I read on casino-crush.com that you have a $20 free bonus for new players, no deposit req... How do we get that?

havent registered yet: for bookmaker.com

CS - Nicky: you need to request it once the account is opened. NO duplicate accounts are eligible, the $20 can ONLY be used in BINGO not any other casino or sports game. There is a 25 time roll over

havent registered yet: ok great- is there a max and/or min cashout?

CS - Nicky: in order to cash out you need to complete the 25 time roll over at bingo. you can only complete it in bingo

havent registered yet: ok thanks a lot.

CS - Nicky: You're welcome

CS - Nicky: Is there anything else I can help you with?

havent registered yet: bye

havent registered yet: no thank you

CS - Nicky: You're welcome

CS - Nicky: Thank you for contacting Customer Service Live Chat. Have a nice day.

Oh, and this was interesting... when I closed the Live Help chat window, another window popped up and this is what it said:

This week special!!.. Get 1 FREE entry to our BJ Network! 1000's in Pots! + $25 to try our New Bingo Games! Simply answer the questions on this survey and send us an e-mail to cm@betcris.com and we will add it to your account. Restrictions apply.
Required items indicated with *.

Did the agent reply to all your inquiries? *
a. Yes
b. No

1. Do you understand Blackjack Tournament Strategy? *
a. Yes
b. No

2.Are you more accustomed to play in Poker Tournaments? *
a. Yes
b. No

3.How do Blackjack Tournaments compare to Poker Tournaments? *
a. I prefer blackjack tournaments
b. I prefer poker tournaments

And after I registered, I went back to Live Chat to request the bonus and also to ask where I should find the bingo! (It's under the CASINO tab.)

She said the bonus will be credited as soon as the casino dept opens & they get the request!

---------------------------
Please wait for a site operator to respond.

Chat InformationYou are now chatting with 'CS - Nicky'

CS - Nicky: Welcome to the Live Chat Support. How may I help you today?

BKR*****: Hi Ok, I've registered and this is my new acct number but I can't seem to find bingo

BKR*****: I was the one u just spoke with

CS - Nicky: Can you please confirm your password?

BKR*****: ********

CS - Nicky: the bingo is found under the casino label

BKR*****: ok i see it now thx

BKR*****: and will the bonus be available soon?

CS - Nicky: once you click on that option

CS - Nicky: you will see aother label named bingo

CS - Nicky: as soon as the casino department opens and they receive the order

BKR*****: ok thx again!

Well, here it is Monday, and it's still not been credited to my account.
So I went back to live help and they told me that I'm supposed to EMAIL in my request to cm@bookmaker.com.
They never told me this in the first place, but I did it anyway, and am now waiting still.
They need to get their act together.