rtg software problem

**Nickel Crusher** Joined: 16 Jun 2007 Posts: 40 2000 0 0

have trouble installing rtg on my computer.

give me this error anybody have this problem to?

**Nickel Crusher** Joined: 16 Jun 2007 Posts: 40 2000 0 0

error:

this installation package could not be opened.
Verify that the package exist and that you can access it
or contact the application vendoe to verify that the
valid windows intstaller package

Posted: Wed May 11, 2011 11:57 am (No subject)

Hi,

Zap45 sorry you're having troubles.. have you tried clearing your cookies and rebooting your computer..

Other than that hun I don't know what to suggest..

Let us know how you make out..

SC Smile

Posted: Wed May 11, 2011 2:17 pm (No subject)

Hi zap45

MY HELPFUL TIPS, WITHOUT KNOWING MORE SPECIFIC INFO...

THINGS TO TRY FIRST:
1- THE WINDOWS INSTALLER (MSI.EXE) MAY BE OUTDATED OR CORRUPT. -SEARCH GOOGLE FOR "MSI.EXE NEEDS UPDATING"

2- DEPENDING ON WHAT WINDOWS VERSION, WIN 7 HAS PERMISSION ISSUES- YOU MAY NEED TO TAKE OWNERSHIP OF THE FILE TO RUN.

3- MAY BE ADMIN OR COMPAT ISSUE.
TRY RIGHT-CLICKING IT, AND SELECT "RUN AS ADMIN" OR MAYBE RUN IN COMPATIBILITY MODE- VISTA, XP.

4- LAST, BUT NOT LEAST IT MAY BE BLOCKED BY FIREWALL. DISABLE ANTIVIRUS PROTECTION, THEN TRY TO INSTALL.

xxxxxxxxxxx ~Patti

Posted: Wed May 11, 2011 8:51 pm (No subject)

Hi,

Thanks Patti..you're the best Very Happy

SC

Posted: Thu May 12, 2011 2:30 am (No subject)

Awwwww, shucks!! Embarassed