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i just signed up..
it seems that u need to first reg. an account.. do as follows and its all going to work out
1 : open new account
2 : wait for activation email
3 : activate account
4 : log in and then click ur profile
5 : update ur profile with name adress etc etc.
6 : click update to finish
7 : then click on that little window to live help.. and ask for 10 free credits. they will check that u have filled in all info b4 they will credit..
8: then simply log in and out again
REMEMBER.. all cash won on those free credits cant be cashed out. but u will still get their 300% 1 depo offer.
GL and hope this is easy to understand.. if not let me know.. because then i maybe should try not to do such in the future hehehe