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ega66
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PostPosted: Sat Mar 13, 2010 3:18 pm    VIP points delay ? Reply with quoteBack to top

Hey
is there a delay in VIP points as its been a month since i claimed points for 3 casinos Smile never been that late its time to claim again but cant while thos are sill in process Smile

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OrangeCrush

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PostPosted: Sat Mar 13, 2010 6:26 pm    (No subject) Reply with quoteBack to top

Hi ega, Geno will be back monday and I'll make him aware of this hun. SmileSmile
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Dionysus
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PostPosted: Thu Apr 15, 2010 7:28 pm    (No subject) Reply with quoteBack to top

LOL, I hear ya, I've a few myself to make my first 5, some going back to March. I'd just want to know if they're valid cuz I'd submit other claims if there's problems, as well as going forward to other claims
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Phoenix21
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PostPosted: Thu Apr 15, 2010 11:58 pm    (No subject) Reply with quoteBack to top

I am waiting for 1 verification from late March, can we submit another one while one is still processing? Smile
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sisters
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PostPosted: Fri Apr 16, 2010 4:10 am    (No subject) Reply with quoteBack to top

Hi,


Geno will get to these just as soon as he can..Also remember that Geno needs to get verification from the Casinos of the VIP Pts claimed and that also takes time..

While a claim is awaiting verification another claim from the same casino cannot be submitted (as far as I know)..if there are any problems with your claims Geno will let you know..

Your patience is appreciated..


SC Smile

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crushadmin
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PostPosted: Fri Apr 16, 2010 10:56 am    (No subject) Reply with quoteBack to top

Dear VIPs,

Thanks for your patience and my apologies for the delays in getting to your claims. I have today caught up with a bunch (existing accounts with claims) and am continuing onto new accounts that need checking etc now.

No need to chase up on individual ones please - as I am going thru ALL of them over the next few hours.

Cheers,
Geno/CC

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Phoenix21
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PostPosted: Fri Apr 16, 2010 11:01 am    (No subject) Reply with quoteBack to top

Thank you! Smile
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Dionysus
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PostPosted: Thu Jun 03, 2010 10:06 pm    (No subject) Reply with quoteBack to top

hey a redeem for u this month...congrats...my first
gl wink

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psykoe77
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PostPosted: Thu Jul 15, 2010 1:11 pm    (No subject) Reply with quoteBack to top

is there some sort of delay in payout VIP's?

just wondering

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OrangeCrush

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PostPosted: Thu Jul 15, 2010 1:21 pm    (No subject) Reply with quoteBack to top

Hi Psykoe, Geno should be back from holiday and hopefully will be online today. I will leave him the link to your post hun.
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psykoe77
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PostPosted: Thu Jul 15, 2010 1:38 pm    (No subject) Reply with quoteBack to top

tx oc, was thinking he was on vacation
but asking never killed anyone,...i guess wink

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sisters
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PostPosted: Thu Jul 15, 2010 1:50 pm    (No subject) Reply with quoteBack to top

Hi,


Psykoe77 that all depends on "what" & "who" you ask Laughing Laughing

SC Smile

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OrangeCrush

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PostPosted: Thu Jul 15, 2010 1:50 pm    (No subject) Reply with quoteBack to top

That's right!!! lol

Thanks for understanding!

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