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kaska321
150 Gold Dollar Crusher
150 Gold Dollar Crusher



Gender: Gender:Female
Joined: 13 Jul 2004
Posts: 3989
Location: California,USA
CC-Points
Game Points 48994
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PostPosted: Sat Oct 24, 2009 10:14 pm    VIP claim confusion Reply with quoteBack to top

I am so confuse with those redemption,that I skipped doing it in most casinos, even I do deposit often.
In one of my Rival casinos, I did deposit over $200 in last month alone and still It says I can`t redeem for VIP points. I have 3 different offers listed for this casino, but can`t do any of it. Any idea why ?

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Mel3
150 Gold Dollar Crusher
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Joined: 11 Oct 2006
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Location: Chester - UK
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PostPosted: Sun Oct 25, 2009 1:59 am    (No subject) Reply with quoteBack to top

Kaska if you have had bonuses with any of those deposits they don't count Smile that may be one of the reasons why you cant redeem
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crushadmin
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Joined: 29 Nov 2003
Posts: 9431
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PostPosted: Sun Oct 25, 2009 5:37 pm    (No subject) Reply with quoteBack to top

kaska321,

Do you mean CC points redeems or VIP points?

Either way, can you please give a bit more description of the problem you get when trying to claim/redeem (i.e. error message(s) ) etc?

Thanks
Geno/CC

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kaska321
150 Gold Dollar Crusher
150 Gold Dollar Crusher



Gender: Gender:Female
Joined: 13 Jul 2004
Posts: 3989
Location: California,USA
CC-Points
Game Points 48994
VIP Points 0
Bingo Points 0


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PostPosted: Sun Oct 25, 2009 9:13 pm    (No subject) Reply with quoteBack to top

Hi,Geno

In my last post I was referring to VIP points redemption.
My last redemption was done in February 2009 ,since then I tried many times to redeem my deposits for VIP points , and I always got the the same answer that it could not be redeemed.
I just count my latest deposits and for the last 3 months I deposited $690 in Vegas Regal Casino , and in last 30 days I deposited $383.
I tried to use any of the offers with Vegas Regal from my VIP available offers and none would work.
So, don`t really know how those redemptions should work ....
sorry for being so blond in this subject Smile

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crushadmin
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Gender: Gender:Male
Joined: 29 Nov 2003
Posts: 9431
Location: UK
CC-Points
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PostPosted: Mon Oct 26, 2009 3:15 pm    (No subject) Reply with quoteBack to top

hi ya,

Can you please post the EXACT message(s) you are getting (please copy and paste it). I think you may be talking of CC points redemptions rather than VIP points otherwise.

Thanks
Geno/CC

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kaska321
150 Gold Dollar Crusher
150 Gold Dollar Crusher



Gender: Gender:Female
Joined: 13 Jul 2004
Posts: 3989
Location: California,USA
CC-Points
Game Points 48994
VIP Points 0
Bingo Points 0


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PostPosted: Mon Oct 26, 2009 5:00 pm    (No subject) Reply with quoteBack to top

VIP Offer Claim Submitted
S006

--------------------------------------------------------------------------------
ERROR: It appears you have already submitted this or another within the qualifying deposit period for this particular site. Please check your outstanding or recent claims (see below).
--------------------------------------------------------------------------------
Claim Date Status
07-Feb-2009 All checked - OK and Complete - rewards credited

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Claim Processing Terminated... Return to main VIP menu

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