Problem with Everygame

Posted: Thu Dec 08, 2011 5:21 pm Problem with Everygame

I lost my computer and am now using my husbands laptop. I had to download the software. Now when I log in and it tries to update lobby I get cannot dowload with an error code. This also happens when I try and click on a game. Now I have contacted support but they have to forward it off to another dept. I have not heard back yet and I already made my deposit so I got money sitting there to play and cannot play. Does anyone know how I can fix this??

Thank you

Posted: Thu Dec 08, 2011 5:29 pm (No subject)

What error code do you get?

Posted: Thu Dec 08, 2011 6:21 pm (No subject)

error code 800130

live chat had no idea what it was about. I tried unistalling and redownloading with my firewall off and even changed compatibilty to xp since I am using win 7 I have also tried running it in adminstrator mode but still nothing.

Posted: Thu Dec 08, 2011 6:39 pm (No subject)

Hmm The only thing i can think off is if you are using the comodo firewall.
It has a built in anti virus that block many things if you are on win7.

Posted: Thu Dec 08, 2011 6:43 pm (No subject)

tried fully unistalling then turning off all firewall and antivirus stuff and redownloading and installing. Still nothing

Posted: Thu Dec 08, 2011 6:49 pm (No subject)

Then i have no idea what it is sorry

Posted: Thu Dec 08, 2011 6:57 pm (No subject)

I just downloaded and installed the casino with no problems and im on Win7
There must be something in your PC thats blocking for the casino software.

Posted: Fri Dec 09, 2011 12:31 am (No subject)

Thank you for your help kildemosus!!!

Sable I have sent a couple of pms out to Crushers that are puter savy and hopefully we'll get you fixed up. Having made a deposit and not being able to play it is kinda like having smokes and no light ... that drives me upppppp the wall!!! hehee

Please let us know if/when you are able to play and Good Luck!!!

Posted: Fri Dec 09, 2011 1:05 am (No subject)

Tru updating your flash to the LATEST version! I had that same problem after a casino software update.

Now I use chrome and it has it's own flash (never have two flash running it crashes) exg. chrome flash and flash for IE Firefox etc. If you do disable the chrome one... or if you don't use firefox or ie that one.

Posted: Fri Dec 09, 2011 1:35 am (No subject)

ok thanks Val I will try updating my flash player.

And yeah Rita it is a pain thank goodness my poker room download works just fine so I played some of it in the poker room lol. I would have prefered to play the slots but if I cannot I guess poker will have to do. I am though going to go right now and try Val's suggestion and hopefully I can play some slots.

Posted: Fri Dec 09, 2011 1:41 am (No subject)

grrr well updating the flash didnt work. Thanks for try Val.
So nope still get to just play poker lol

Posted: Fri Dec 09, 2011 1:57 am (No subject)

Sable are you using Internet Explorer? Maybe use Google chrome instead. I don't use Google Chrome that often but it sure has come in handy at some sites for me.

https://www.google.com/chrome?hl=en&brand=CHFX&utm_campaign=en&utm_source=en-oa-na-us-bk-bng&utm_medium=oa

Geno told me about it, dunno if that will help or not, hell what I know about computers is turn on/turn off basically LOL. Just a thought.

Thank you Valeria for your help!!!

Posted: Fri Dec 09, 2011 2:28 am (No subject)

I love Google Chrome but please remember if you DO go to Google Chrome they have their OWN flash built in and if you have the downloaded one AND the Google Chrome one the flash player will crash.

Since I never use IE hardly at all since I have Chrome I just uninstalled the IE version of flash...

now no more crashes!!

Posted: Fri Dec 09, 2011 3:12 am (No subject)

OK, first thing I am wondering is that when you get this error code is it a windows or intertop assc. code?

Posted: Fri Dec 09, 2011 3:17 am (No subject)

Also in IE goto tools-internet options-security and privicy and make sure those are set to at least med-medhi and maybe for the moment try disabling the pop-up blocker to see if that helps