NETELLER Member Update - The NETELLER Card
Did NETELLER stop allowing members to withdraw funds to their NETELLER Card?
Yes. Effective April 26, 2007, NETELLER members are no longer able to move funds from their NETELLER e-wallet to their NETELLER Card.
Why did NETELLER make this change?
The third-party provider for the NETELLER Card has very recently advised that under the rules relating to the Cirrus/Maestro Network, it can no longer support those branded cards, including the NETELLER Card.
Can I still use funds that are already on my NETELLER Card?
Yes. You can still use the funds that are already on your NETELLER Card until May 2, 2007.
What happens to the funds on my NETELLER Card if I don’t spend them by May 2, 2007?
If you do not spend all of the funds on your NETELLER Card by May 2, we will credit the remaining funds back to your NETELLER e-wallet. This process may take several business days, so we recommend that you try to use your funds by this date.
What other withdrawal options are available?
Depending on your country of residence, you will be able to make withdrawals by cheque, bank transfer or member wire. Please sign in to your account to see which withdrawal options are available to you.
Did NETELLER send an email to members that was intended for merchants?
Yes, NETELLER sent a merchant notification email to some of our members. We regret the inconvenience and misunderstanding.
Has my NETELLER Card service changed if I am from Canada?
Canadian members can still use their NETELLER Card, but only on the Interac network and only in Canada. You can no longer use your NETELLER Card on the Cirrus network or outside of Canada.
Who can I contact for assistance?
If your question has not be answered by this
FAQ or if you require further assistance, please contact NETELLER Customer Service.