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USA players only affected - Good News I think for Micro fans
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PostPosted: Tue May 18, 2010 1:45 am    Microgaming for USA players - IMPORTANT NEWS Reply with quoteBack to top

Dear Crushers,

I've tried to hold back on posting news on this until I have all the details but so far...

There is news that Microgaming will (from 1st June 2010) will no longer allow play for even existing USA players.

HOWEVER, there is a new software provider (USA based) that is basically going to have MOST of the same games and will look very similar that many (waiting to hear on the full list) will migrate EXISTING USA players onto (it should be 'seamless' - i.e. it should just download an update and replace your existing Microgaming installation with the replacement software).

So far I've heard that Grand Mondial players (USA only) will be moved to a new brand called "CasinoShare US".

Quote:

"As of the 1st of June, 2010, play for U.S. players on CasinoShare and Grand Mondial will be moved off the Microgaming platform and we will begin licensing software from a brand new software provider. This new casino, called CasinoShare US, launches on the 17th of May, 2010. "From a player perspective, the migration process will be completely seamless and won't be required to download new software or open a new account. They will utilize their existing accounts and their balances will be transferred."

Other groups include the large Casino Rewards group, and Players Palace who were told the new software will "offer players the same look and feel as the Players Palace Microgaming software they all know and love, as well as all of the features and most of the games they are currently playing at Players Palace. Essentially the branding will be altered to be more US-centric but the gaming experience, including the customer promotions will remain the same." Casino Rewards players received this communication after web sites were made unavailable, "Microgaming is currently updating their casino systems to provide you with a better gaming experience, due to this system upgrade, your casino account will be unavailable until the upgrade completion. We are very sorry for the inconvenience caused by this, however, Microgaming will hopefully complete this upgrade quickly, and you will be able to once again access your account and continue to use our great services. "Please try to login again from time to time as these updates should be completed soon. However we do not have an exact timeframe as to how long it will take until all maintenance is completed. It might be that the casino is unavailable for several days."; This is Microgaming distancing itself from the US market so as to not jeopardize it's chances of returning to the States should the prohibition be lifted."



Some questions I have asked our affiliate contacts are:-

- Does this mean we will be able to advertise to NEW USA players for these new "non-Microgaming" brand(s) ?
- What if a player has more than one account at a certain 'group' of casinos where they are bringing in just 1 replacement 'US option' for their group.

Other questions that I have already considered (particularly for Casino Rewards), is how this will affect our tourneys/data. I need to understand what they are doing exactly before I can have the 'right questions to ask'..

Anyway, this note is just to let you know that those in the USA ONLY might find (possibly even as early as the next few days), that you may have problems signing into some Microgaming accounts whilst they migrate them over to the 'new' software platform (your logins / passwords should remain the same), but it's possible that it might replace your existing branded software with their replacement.

Hopefully they should also send an email confirming the new info and what to do but not being a USA player myself, I won't get anything like that - so if anyone does it would be appreciated if you copy and paste the content (except obviously login / password info!!!).

Any comments and questions you have - please post them here as a reply and I'll do my best to collate them and get answers.

Happy Gaming Always,

Geno/CC
PS. I hope to have more info tomorrow / coming over the next few days / weeks and will post updates here (so WATCH this topic - down near the bottom to the right if you want to be informed by email when updates/replies are made) wink

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Last edited by crushadmin on Sun Dec 25, 2016 10:33 am; edited 1 time in total

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PostPosted: Tue May 18, 2010 3:27 am    (No subject) Reply with quoteBack to top

Oh, dear...this is making me nervous...I'm such a MG junkie....we'll see what happens, I guess. Thanks for keeping us informed and ahead of the game, Geno. CC rocks as always!
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PostPosted: Tue May 18, 2010 10:44 am    (No subject) Reply with quoteBack to top

Hi,


Thanks for the heads up Geno Very Happy


SC Smile

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PostPosted: Tue May 18, 2010 12:16 pm    (No subject) Reply with quoteBack to top

Casino Share has already made the changes

win4maw

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PostPosted: Tue May 18, 2010 1:58 pm    (No subject) Reply with quoteBack to top

gosh I hope it is really really close to the same. I just so LOVE micro games. They really need to make sure most of the games are the same or I am gonna cry.

Thanks for the heads up geno

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PostPosted: Tue May 18, 2010 2:37 pm    (No subject) Reply with quoteBack to top

When I went on casino share last night they seemed to have added a lot of the new games that USA has not been getting

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PostPosted: Tue May 18, 2010 4:23 pm    (No subject) Reply with quoteBack to top

sounds interesting, hope its a small step towards americans being able to play the games we love
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PostPosted: Tue May 18, 2010 5:18 pm    (No subject) Reply with quoteBack to top

For an Example here is the letter I received from Red Flush:

Dear Valeria,

From Wednesday the 19th of May 2010, all Red Flush players from the United States of America will automatically be logged into a new version of Red Flush Casino. This version will have a few game and feature changes, but we can guarantee there will still be:


The same exceptional Red Flush service and support 24 hours a day, 7 days a week
The same incredible weekly promotions that you have grown accustomed to
In addition we will be providing you with

Exclusive American promotions
More personalised attention
So what do you have to do?

Not a lot. The next time you log into your account after Tuesday the 18th of May, you will be prompted to refresh your software. Please refer to the FAQ page of our new website where you will find answers to some of the more general queries.

Alternatively, please donĀ“t hesitate to contact us, and we will ensure that this process is as seamless as possible for you.

Warm Regards

Phillip
VIP Manager
Red Flush | Palm Grove House | PO Box 438, Road Town | Tortola | BVI

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PostPosted: Tue May 18, 2010 9:25 pm    (No subject) Reply with quoteBack to top

my question is..... are they gonna let the banned states play? I live in nevada and none of the microgaming that i had accts with will let me play.
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PostPosted: Tue May 18, 2010 10:49 pm    (No subject) Reply with quoteBack to top

Val, I got the same letter from Red Flush.
.... as far as banned states Shirl, guess we'll just have to wait and see Embarassed

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PostPosted: Tue May 18, 2010 11:29 pm    (No subject) Reply with quoteBack to top

Hi Everyone,
All sorts of questions enter my mind like:

Will U.S. players get to play progressive slots again?

Will U.S. players now get to play the newly released games we have not been able to play?

Will new customers now be accepted from the U.S ?

hmmmm

Want to mention that today I had a few dollars play in Casino Share and for the most part was very much just like normal play in Microgaming. I did notice that there were some games listed but grayed out and I was not able to download them. (games that were previously open for play) ..no tournies...
but all in all was not bad at all..I am happy we at least have this coming available in the U.S. because it sounds like we were going to loose microgaming all together. Personally, I am grateful because I would really be going thru big time withdrawls...hehe

Just my thoughts
Kellye

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PostPosted: Wed May 19, 2010 12:45 pm    (No subject) Reply with quoteBack to top

I just read as of June 1, 2010 that ALL U.S PLAY WILL STOP ON MICROGAMING.I don't know how reliable this person is who posted it.maybe that's why casino shares/Red Flush changed software.you might want to ask the other casino's like Go Wild etc. if it's true.I would think that the casino's would send out an email saying that they will no longer be accepting play from u.s.like i said i don't know if that is correct or if they just posted a lie.worth looking into thou

thanks patti.I contacted red flush and they said for me to wait 2 hours than come back for the new software and i told him my acct. has been locked and he said that it's not locked on his end.I guess we'll find out later on i hope they let us play


Edit: Yes - this is what I stated in the first topic wink hehe

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PostPosted: Mon May 24, 2010 2:14 pm    (No subject) Reply with quoteBack to top

In my email today:

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PostPosted: Mon May 24, 2010 2:58 pm    (No subject) Reply with quoteBack to top

My question is, what happens to the monthly CC Point Redeems? My month for Royal Joker is up June 3...after the transition.
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PostPosted: Mon May 24, 2010 5:46 pm    (No subject) Reply with quoteBack to top

hehe I was going to ask the same question mick, what happenes to the redeems with this change.



also I would love to see Go Wild as a redeem option for those of us that did not use a CC banner, I thought I did but now know that I didn't

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