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Rival USA Welcome No Canadians

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slotmom
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PostPosted: Tue Mar 15, 2011 11:26 am    Go Fish Casino Get 60 minutes free play Reply with quoteBack to top

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crushadmin
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PostPosted: Tue Mar 15, 2011 10:06 pm    (No subject) Reply with quoteBack to top

Thanks for posting Sandy ;)

Banners are now added wink and YES we will have VIP points available for this casino.

If you don't see an offer in the VIP area then simply send me PM to remind me to add them in (only takes a few mins) ;)

Good luck and Happy Gaming Always,

Geno/CC

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win4maw
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PostPosted: Thu Mar 17, 2011 1:56 pm    (No subject) Reply with quoteBack to top

Is anyone else having problems with the Rivals. Since the start of the 3d slots when I play video I keep getting a disconnect popup. I didn't get it the whole time I played on the free money but the minute I deposited my 25 I kept getting it and then I was disconnected and lost everything even my 25
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PostPosted: Thu Mar 17, 2011 2:11 pm    (No subject) Reply with quoteBack to top

Hi,


Ss hun Sad did you try contacting customer support to see if the casino was experiencing problems..

It's worth a try. Wink .

SC Smile

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slotmom
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PostPosted: Thu Mar 17, 2011 2:19 pm    (No subject) Reply with quoteBack to top

I downloaded from Geno's banner and I did not have any problems at all . So Sorry Maw
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PostPosted: Thu Mar 17, 2011 3:48 pm    (No subject) Reply with quoteBack to top

This happens on all the rivals and I have downloaded them all form CC
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PostPosted: Thu Mar 17, 2011 4:49 pm    (No subject) Reply with quoteBack to top

OK so I went to live chat and here it is
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 49seconds. An operator will be with you shortly.

You are now chatting with 'Nathan'

Nathan: Welcome to casino Live Chat. How may I help you?

jb: yes since the 3d games I keep getting a popup telling me I lost connection to the site. The slots go into an eternal spinning and then it says I have to disconnet this happens all the time. Can you explain why

jb: This happens on all the Rival casinos

Nathan: May I have your Login name and email address please?

Nathan: One moment please.

Nathan: Im sorry but we are not experiencing any issues with our 3d slots. I would suggest checking your internet connection as it might fluctuate from time to time causing you to get disconnected.

jb: It's not the 3d slots it's the others

jb: this happened to me after I deposited the 25 yesterday on the special offer and when I got back in I lost all even my 25 that I only got to play a few minutes with

Nathan: Please hold while I try out the slots to see if I can reproduce the issue you are experiencing.

jb: try dog pound

Nathan: One moment please.

jb: are you still trying

Nathan: Yes I am

jb: ok

Nathan: All is working fine on my end.

Nathan: Please try doing the following.

Nathan: As a result of your casino problems we recommend that you remove the casino completely and start over the installation process.

Nathan:

Nathan: To completely remove the casino software please perform the following steps:

Nathan:

Nathan: Close the casino

Nathan: Click on the Start Menu, and select Control Panel

Nathan: Inside of the (for Windows 2000 Settings->) Control Panel window, click on the Add or Remove Programs

Nathan: In the Add or Remove Programs, search for the casino name and select it. Then click on Remove

Nathan: You will be prompted to confirm that you want to Remove

Nathan: Confirm Removal.

Nathan: Once removed you will need to go back to the My Computer window

Nathan: Select the Local Disk (CSmile in this window open the Program Files Folder

Nathan: Inside the Program File Folder you want to search for the Folder with the Casino Name and delete the folder.

Nathan: Go to Internet Options in Internet Explorer. You will find this under the Tools menu. When the window opens click on the advanced tab, then click Restore Default button. Once that is completed, click OK.

Nathan: Then do this: Go to "Start" button, then click "run". and then enter "cleanmgr" and clear (check): downloaded program files, temporary internet files and the temporary files. Then press ok and say "yes" to performing these actions.

Nathan: Then you can re-download a fresh version of the install file from the casinos webpage and re-install the casino.

Nathan: This should resolve the issue if you do it in this exact order.

jb: OK ty I will try but I had just downloaded you yesterday

Nathan: You are very welcome.

Nathan: Have a nice day.

Nathan: Thank you for using Live Support. Should you have any future questions, please contact us again.

Chat session has been terminated by the site operator.

You are not currently in a chat session.

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