downloading

Posted: Thu Jul 10, 2008 3:52 pm downloading

Hi, can anyone help me with a downloading problem i am having? I have had the casino "Everygame" downloaded for quite some time. now all of a sudden, when i go to play a game, it almosts completes loading and then locks up. I have been on the phone with support and tried seeveral things.... it doesn't work. can anyone please help? ty

Posted: Thu Jul 10, 2008 4:32 pm (No subject)

have you tried completely un-installing and re-installing after clearing your cache and cookies?

Posted: Thu Jul 10, 2008 5:29 pm (No subject)

Yes i did unistall then reinstall, but i'm not sure what u mean by clearing cache or cookies.....
I was playing "tomb raider secret of the sword when it locked up.... during a bonus round.....i had already won over $100 and it's locked in that game and i can't get my winnings until i can return to that game......

Posted: Thu Jul 10, 2008 6:37 pm (No subject)

go to your control panel......internet options....delete browsing history and cookies from there.

Posted: Thu Jul 10, 2008 7:06 pm (No subject)

I did that.... I guess i'll have to wait on "support" to send me back an email......thank you for your time......

Posted: Thu Jul 10, 2008 7:12 pm (No subject)

call them at 1-866-546-0406 for personal support. GL

Posted: Thu Jul 10, 2008 7:29 pm (No subject)

cant offer you any help but last year on ladbrokes casino hitman jammed for me on the bonus round...after ages trying to explain to them that it wasnt my pc they eventually logged into my account on their computers and saw the game had crashed and was jammed on bonus round tho i could still access other games...they had to go to the game makers to get patches to try fix...it took over 6 weeks of emails and phone calls from them to me to eventually get a solution that worked before i could play the game and complete the round to get winnings tho i cant complain as they did give me several £20 payments during that time for the inconvenience so maybe the same thing has happened to you tho i could get onto the same game on my other account

Posted: Fri Jul 11, 2008 2:46 pm (No subject)

yeah, i tried to explain exactly that......but they are saying it definately isn't at their end, that it is my pc....all my other games and casino's work..... but in Everygame, i can't get into any of the games. i can go to banking and all other things, just not the games....i was wondering if i gave my account # to someone that would go to my account on their pc and go into that game (tomb raider secret of the sword), just to finish the bonus, then the winnings would show on my balance and then i could at least play the instant flash casino (which works fine)........not sure if that would work or not, but i'm willing to try.......

Posted: Fri Jul 11, 2008 4:46 pm (No subject)

well if you use a different pc with your account number it will work and if it doesnt then you know it is only your account not your pc

Posted: Fri Jul 11, 2008 6:05 pm (No subject)

yes. that is what i wanted to do, but i don't have access to another pc. none of my friends gamble, so i know that they would have to download the whole casino and crepe...... and i really don't want them to know that i play.....lol i was hoping to find someone that already has this casino on their computer and do it for me....... are u interested in doing it for me ????? i would just have to trust you..... lol

Posted: Fri Jul 11, 2008 6:51 pm (No subject)

deb best person to ask on here would be either oc rc or geno since if someone accesses your account they would get your personal details...you could pm them and ask....they can only say yes or no

Posted: Fri Jul 11, 2008 7:08 pm (No subject)

ok i'll try that.....thanks so much for your time.............

Posted: Fri Jul 11, 2008 7:36 pm (No subject)

no probs deb...hope you get it sorted as nothing worse than knowing youve got money there to cash out or play with and you cant get your hands on it