anyone else had trouble with Nedplay?

Posted: Mon Jun 01, 2009 4:29 pm anyone else had trouble with Nedplay?

I don't know if this is the right place to post this.....

Just thought I would share an experience and see if anyone else has had the same problem with this casino (Nedplay - microgaming).

3 weeks ago I deposited $40 (been so long, I can't remember if I got a deposit bonus or not - but if I did, I made playthrough). Anyway, the nexy day, I decided to withdraw $100. I emailed the serurity documents they requested, and was told it would take 48 hours for my payment to be processed to neteller.

A week later, I still hadn't recieved my cashout, so went to live help and was told that it would be processed and paid in 48 hours max.

Anyway, long story short, it has been listed in paycheck as 'a work in progress' since 14 May, and I have spoken to 6 different live help people over the last 2 weeks who keep telling me that they are sorry, and I should receive my payout that day, or the next day, within 4 hours etc etc etc. But I STILL haven't been paid.

They say there is no problem, my payment will be paid, "SORRY, but we make mistakes too you know" I have been told.

So, still no money 3 weeks after submitting my withdrawal request. Just thought I would warn others, and also see if anyone has any suggestions, or if anyone else has had trouble. I will certainly not deposit there again, and would not recommend that casino!!

Posted: Mon Jun 01, 2009 4:47 pm (No subject)

sorry carol ive not deposited there so cant help..but if you downloaded from here you could pm geno with the details and im sure he will look into it for you if you dont get paid

Posted: Mon Jun 01, 2009 4:49 pm (No subject)

Hi,

Carolewh I would PM Geno with all the correspondence and info you have and see if he can take a look for you...that's the only thing I can suggest hun...perhaps there has been a hiccup somewhere along the way Wink

Hope this helps,

sisters Smile