Club Player took my winnings

Posted: Sun Dec 28, 2008 10:45 pm Club Player took my winnings

[i][b] I used the $25 bonus code and tallied up $1000.26 from it, when I tried to collect it was removed from my account. When I contacted support this is what they said:A site operator will be with you momentarily. Please be reminded, in order to ensure your future deposits and withdrawals are processed efficiently, it is very important to verify that we have your current personal information updated in our system along with any documentation necessary for withdrawals. Thank you for your cooperation.
Thank you for using our LiveChat Service. This is 'Eric'. How can I help you?
Eric: Welcome to Club Player Casino. How may I be of service?
glowball: i had a balance of 1000.26 in my account , now there is .02, it says manager withdrawl
Eric: let me check
Eric: username?
glowball: glowball
Eric: Thank you for holding. I will be with you in a few moments.
Eric: since you redeemed multiple free chips in a row
Eric: your winnings were voided by the system
Eric: no you are all set to place a deposit
Eric: minimum is 20$
Eric: i can give you a nice bonus on top of it
Eric: BTW
glowball: I didnt redeem multiple bonuses, i tried to redeem a couple but they didnt work, just the one
Eric: a couple is enough to violate our casino rules
glowball: even when they dont work,and i got no bonus money from them?
Eric: you got 6 in a row
Eric: no deposits
Eric: AT ALL
Eric: that is violation of the casino rules
Eric: so
glowball: account history shows 2 prior, with no bonus given
Eric: anything else i can do for you>
Eric: you should place a deposit
Eric: havae a good 1

And by the way,when I mentioned my account history,within 2 secounds it disapeared and an error screen appeared!

Posted: Sun Dec 28, 2008 11:00 pm account history is changed

Went back into Club Player to try to get account history, seems it is being changed,before it showed 2 failed bonus attempts and one successful, now there is a second page,but it wont open...they must not be done fixing it yet,lol

Account History

From: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2003 2004 2005 2006 2007 2008 Submit

To: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2003 2004 2005 2006 2007 2008

Next >>

Date Transaction Amount
12/28/2008 7:46:06 AM Manager Withdrawal Approved! ($1,000.24)
12/28/2008 7:46:06 AM Manager Withdrawal Requested ($1,000.24)
12/28/2008 3:31:05 AM Coupon 'MERRY25 ' redeemed $25.00
12/28/2008 3:31:05 AM Coupon 'MERRY25' requested
12/28/2008 3:21:52 AM Coupon declined
12/28/2008 3:21:52 AM Coupon 'CASINOLISTINGS' requested
12/28/2008 2:39:56 AM Coupon declined
12/28/2008 2:39:56 AM Coupon 'tryfree50' requested
12/14/2008 5:38:42 AM Coupon declined
12/14/2008 5:38:42 AM Coupon 'TRYFREE50' requested
1 2

Information

--------------------------------------------------------------------------------

Refer A Friend

Posted: Sun Dec 28, 2008 11:50 pm (No subject)

AWWW, SS about that..

Hope you get a good win out of another casino soon

fingers crossed for you

Hugs

Posted: Mon Dec 29, 2008 12:13 am (No subject)

Clownerz. The thing same happened to me at Club Player casino. You must deposit between chips in order to cash out!

Posted: Mon Dec 29, 2008 2:38 am (No subject)

Clowners,
Almost the same thing happened to me except at Party Casino..I am thinking that if a chip works at one, they consider it on both or something because I was also informed of a free chip that I redeemed that I knew I hadnt..
I know these two are linked..at least i think they are. Smile

anywayz keep yer head up...
one other thing..it seems when i play with the free chips from alot of the rpg casinos i almost consider it play money almost..
I cannot recall when I have won money off a free chip and it was honored..i am not slamming all rpgs..I know there are good ones out there..its just that it seems like some of them are known for not honoring payouts when a free chip is used..
anyway im all outta breath Smile

take care
Kellye