CASINO ACTION GROUP / eCOGRA / Microgaming License ETC

Posted: Mon Apr 21, 2008 10:57 pm (No subject)

Dear all,

For those that weren't aware, this group (Casino Action) have since been bought out by Casino Rewards and are now active again Smile

Here's a few things I can tell you and some I can't yet lol:-

YES TO VIP-POINTS!
- I will be re-enabling VIP Points Rewards for those with VIP points accounts.

NOT SURE ON ...
- CC Points Redeems for UK Casino Club (at the moment this is 'on hold' until the next subject has been cleared), although at the moment it is looking probably unlikely due to the Casino Rewards points system which already does this and allows conversion of loyalty points to ANY of the casinos in their group.

- Prizes from the Slots Tourney in March (whether or not they will be paid into Bonus Accounts - please let me know if they already did) - I have been chasing up on this and have asked for a definite answer by end of April..
---> If they say they will NOT be paying them, then we will pay all member prizes (although the amounts may be different depending on what we can afford / who has claimed them) (the reason some may not claim is they may not be forum members). If we pay prizes it will take a couple of weeks to verify winners, claims and names etc etc before we can announce and pay prizes..

Sorry for the delay in the update but I really wanted to get definite answers on all the above before now, but well at least I can confirm VIP points for all Casino Rewards casinos will be available wink

(so long as you signed up via CC banner of course wink

)

Happy Gaming Always,
Geno/CC

Posted: Wed Apr 30, 2008 3:33 am (No subject)

IM NOT SO SURE THAT CASINO REWARDS IS DOING WELL TAKING OVER THIS GROUP! ALL OF MY PREVIOUS CASINO ACTION AND CASINO REWARDS ACCOUNTS ARE UNDER THE SAME NAME, EMAIL ADDRESS, HOME ADDRESS, PHONE NUMBER ETC..., BUT WHEN I LOG INTO EVERY ONE OF MY ACCOUNTS, THEY SAY THAT I HAVE 4,000 REWARD POINTS THAT I CAN CASH IN FOR $$$$ AT ANY CASINO, BUT I HAVE TO MAKE A DEPOSIT BEFORE I CASH IN THOSE POINTS. I FIND THIS FUNNY, BECAUSE WHEN I LOG INTO MY NOSTALGIA CASINO ACCOUNT, IT SAYS I HAVE ZERO REWARD POINTS, AND I HAVE MADE OVER $1,000 IN DEPOSITS WITH THEM! I WONDER WHY?? I HAVE SENT EMAILS, AND CHATTED WITH LIVE CHAT ABOUT THIS ISSUE, BUT NO ONE SEEMS TO GIVE ME AN ANSWER! IM BEGGINING TO THINK THAT CASINO REWARDS JUST DOESNT WANT TO ACKNOWLEDGE THAT I HAVE MADE MANY DEPOSITS WITH THE PRIOR GROUP, CASINO ACTION, AND DOESNT WANT TO BE RESPONSIBLE FOR CREDITING MY WELL DESERVED BONUS $$$.